The right processes and technology infrastructure is crucial to success in the translation industry. However getting to a position where your technology and your processes match your business needs is not easy. We offer a very efficient and effective process for doing just that.
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The EN 15038 European Quality Standard for Translation Services was published in 2006 by CEN with national standards body following shortly after. Its intention is to provide a quality standard for the services offered by Translation Services Providers (TSP). Certification by an official certification body is one where the TSP can prove that they are adhering to this standard in the services they provide. We provide a program to bring the TSP to the level where they are adhering to the standard and help them through the certification process.
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Business process mapping and optimisation is critical to improving how your business works. Greater ROI can be achieved by critically examining your current processes and optimising and redesigning them. Our Business process mapping and optimisation service is designed to provide a cost effective way for language companies to dramatically improve their business effectiveness.
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For most enterprises making a decision to implant a new technology is a major initiative. There will be considerable costs associated with this. It is very important when undertaking a project of this sort that you have documented what you want, why you want and how you see this working. We offer a service where we work with you to write a functional specification which document what is required and to do this in a way that this document can be used to ensure there is agreement on the proposed system, and as aid to control costs and ensure you are getting the functionality you want.
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We currently offer practical training on standards used within the language industry. Theses are divided into three courses. However, our training can be customised to suit your business needs.
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